Hello!  My name is Lauren Laker. I am an Assistant Professor in the Williams College of Business at Xavier University. I completed my PhD in the Operations, Business Analytics, and Information Systems Department in the Carl H. Lindner College of Business at the University of Cincinnati.

My research focuses on the effective allocation and application of resources (human and physical) in healthcare settings. My work is most often described as healthcare operations, but it both draws from and contributes to the fields of operations research/management, healthcare services research, and information systems.  The research questions I explore can often be applied more broadly to service operations in general.  Since my research is motivated by problems faced by industry, I strive to ensure that the new knowledge being generated has practical implications for healthcare organizations and practitioners. I hope to collaborate both with academic researchers as well as those in industry who seek to better balance the cost and quality of health care by more effectively managing their operational resources.

This site serves as my research and teaching e-portfolio; please feel free to explore it. On this site, you will find my CV/Résumé, contact information, as well as my LinkedIn account. Please feel free to contact me for further information.